Shipping Policy
We strive to provide a seamless and delightful shopping experience for our cherished customers. Here’s everything you need to know about our shipping policy:
Free Delivery
We are pleased to offer free delivery on all domestic orders. Whether you are ordering from our latest collection or picking up a classic favorite, enjoy the convenience of complimentary shipping right to your doorstep.
Customized Orders
Please note that customized orders are an exception to our free delivery policy. Due to the bespoke nature of these orders, additional shipping charges will apply. The exact shipping cost for customized items will be calculated at checkout.
Shipping Times
- Standard Domestic Orders: Orders will be delivered in 7-10 business days.
- Customized Orders: Customized items require additional time to craft to your specifications. Please allow 10-14 business days for the creation of your custom piece. Once completed, standard shipping times will apply.
Tracking Your Order
After your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package and monitor its journey to your address.
Missing or Delayed Orders
If you have not received your order within the expected time frame, please contact our customer service team at business.make.believe@gmail.com with your order number, and we will be happy to assist you.
Thank you for choosing Make Believe by Ritika. We hope you enjoy your purchase and feel like royalty in our creations!
For any further questions or assistance, please reach out to us at [insert contact email] or visit our Contact Us page.
Happy shopping!